Location
Nottingham NG2
Full job description
Job Overview
- Successfully manage and develop clients across the NHS Sector.
Main Duties
- Management of waste contracts for multiple clients, in line with contract specification.
- Maintain and develop client relationships with a view to maintaining and growing waste services.
- Identifying innovative opportunities for services beyond traditional waste collection.
- Maintain, monitor and develop the relationship with all relevant subcontractors
- Develop and implement strategies for service enhancement and cost savings
- Monitoring quality and accuracy of Management Information reports produced and submitted by the MI team.
- Monitoring quality and accuracy of invoices produced and submitted by the Finance team.
- Monitoring quality and accuracy of waste data on Mitie Waste’s WR1 system.
- Submitting and implementing strategic waste management plans in line with our client’s environmental and accreditation objectives
- Ensuring client compliance with current and future environmental & Health and Safety regulations and legislation;
- Auditing both suppliers and clients sites
- Ensure that contracts are run safely and efficiently to the required standard. To liaise with clients and monitor site operations if appropriate.
- First point of contact for client queries on waste related activities
- Attending Client meetings as required.
- Liaise with Mitie Waste Finance team to ensure debt and WIP is minimised. Where appropriate, implement action plans to reduce debt and WIP.
- Investigation and resolution of clients complaints and concerns.
- Create a positive safety culture on client sites in line with client and Mitie requirements
- Identifying account growth opportunities
- Managing all waste equipment on site ensuring staff are training and service inspections maintained
- Advise all stakeholders in the correct methids of waste segregation carring out staff training and education
- Manage a team of waste porters and all associated
What we are looking for
- Has excellent communication, written, time management and organisational skills;
- Has the ability to multitask and manage multiple projects at once
- Has experience in the waste industry with a working knowledge of waste and recycling best practice, including innovative approaches for the future treatment of waste
- Knowledge or experience in Contract Management, Hazardous and Non-Hazardous waste management.
- Experience in handling and packaging of waste chemicals would be an advantage.
- Has a chemistry qualification or extensive industry experience in handling and packaging laboratory chemicals.
- Can communicate with people across all levels of the organisation;
- Has good presentation and planning skills
- Managing change and Customer Care experience/skills
- Understanding of Health and Safety practices
- Approachable and hard working with a ‘can do’ approach