Nottingham NG2


Full job description

Job Overview

  • Successfully manage and develop clients across the NHS Sector.

Main Duties

  • Management of waste contracts for multiple clients, in line with contract specification.
  • Maintain and develop client relationships with a view to maintaining and growing waste services.
  • Identifying innovative opportunities for services beyond traditional waste collection.
  • Maintain, monitor and develop the relationship with all relevant subcontractors
  • Develop and implement strategies for service enhancement and cost savings
  • Monitoring quality and accuracy of Management Information reports produced and submitted by the MI team.
  • Monitoring quality and accuracy of invoices produced and submitted by the Finance team.
  • Monitoring quality and accuracy of waste data on Mitie Waste’s WR1 system.
  • Submitting and implementing strategic waste management plans in line with our client’s environmental and accreditation objectives
  • Ensuring client compliance with current and future environmental & Health and Safety regulations and legislation;
  • Auditing both suppliers and clients sites
  • Ensure that contracts are run safely and efficiently to the required standard. To liaise with clients and monitor site operations if appropriate.
  • First point of contact for client queries on waste related activities
  • Attending Client meetings as required.
  • Liaise with Mitie Waste Finance team to ensure debt and WIP is minimised. Where appropriate, implement action plans to reduce debt and WIP.
  • Investigation and resolution of clients complaints and concerns.
  • Create a positive safety culture on client sites in line with client and Mitie requirements
  • Identifying account growth opportunities
  • Managing all waste equipment on site ensuring staff are training and service inspections maintained
  • Advise all stakeholders in the correct methids of waste segregation carring out staff training and education
  • Manage a team of waste porters and all associated

What we are looking for

  • Has excellent communication, written, time management and organisational skills;
  • Has the ability to multitask and manage multiple projects at once
  • Has experience in the waste industry with a working knowledge of waste and recycling best practice, including innovative approaches for the future treatment of waste
  • Knowledge or experience in Contract Management, Hazardous and Non-Hazardous waste management.
  • Experience in handling and packaging of waste chemicals would be an advantage.
  • Has a chemistry qualification or extensive industry experience in handling and packaging laboratory chemicals.
  • Can communicate with people across all levels of the organisation;
  • Has good presentation and planning skills
  • Managing change and Customer Care experience/skills
  • Understanding of Health and Safety practices
  • Approachable and hard working with a ‘can do’ approach


By Aimboss

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